FAQs - Answers to Your Common Questions

What kind of chocolate (and other ingredients )is used in U4U's bonbons?
We use high-quality French chocolate, specifically Cacao Barry and Valrhona, and American Guittard chocolate for our bonbons. We also use fresh local ingredients for fruit and nut fillings.
What payment option do you provide?
You can make payments using cash, debit/credit cards, check, Venmo, or Zelle by contacting us at +18406998350.
Are there any allergens in U4U's kitchen?
Yes, our kitchen handles common allergens like peanuts, tree nuts, milk, soy, egg, and wheat. All products are clearly labeled with allergens.
Why can't I ship U4U chocolates outside California?
Now, our operations are governed by California's cottage food regulations, restricting our sales and delivery to within the state. However, we have plans to grow our reach and offer nationwide shipping in the future.
How is the cocoa butter colored for U4U chocolates?
The cocoa butter, when melted to a butter-like consistency, is tinted and used for coloring the molds. We employ various methods including hand-painting, airbrushing, and brush application to achieve a range of artistic visual effects.
How should I store U4U chocolates?
Store them in a cool, dark, and air-conditioned room. Avoid refrigeration as it affects the texture and appearance.
Are U4U chocolates high in calories?
Our chocolates contain about 35-45 calories each
How often are the chocolates created?
Chocolates are made twice a week in our kitchen, with love and a huge inspiration.
What is the shipping time for my order?
We aim to dispatch orders within 2 days of receipt. If there's a delay for any reason, we'll inform you about the new expected shipping date. Orders placed after 4:00 pm on Friday will be shipped the following Monday to prevent them from staying in warm facilities over the weekend.
How do you ensure my chocolate doesn't melt during shipping?
We take every measure to ensure your chocolate arrives in perfect condition. For temperatures above 70°F, we include an ice pack and opt for 1-day shipping. We also offer pickup and delivery in the Mission Viejo, CA area. Please be mindful of your package's exposure to direct sunlight or heat. For any shipping queries or assistance, contact us at moc.setalocohcu4u%40srevol

We use high-quality French chocolate, specifically Cacao Barry and Valrhona, and American Guittard chocolate for our bonbons. We also use fresh local ingredients for fruit and nut fillings.

You can make payments using cash, debit/credit cards, check, Venmo, or Zelle by contacting us at +18406998350.

Yes, our kitchen handles common allergens like peanuts, tree nuts, milk, soy, egg, and wheat. All products are clearly labeled with allergens.

Now, our operations are governed by California's cottage food regulations, restricting our sales and delivery to within the state. However, we have plans to grow our reach and offer nationwide shipping in the future.

The cocoa butter, when melted to a butter-like consistency, is tinted and used for coloring the molds. We employ various methods including hand-painting, airbrushing, and brush application to achieve a range of artistic visual effects.

Store them in a cool, dark, and air-conditioned room. Avoid refrigeration as it affects the texture and appearance.

Our chocolates contain about 35-45 calories each

Chocolates are made twice a week in our kitchen, with love and a huge inspiration.

We aim to dispatch orders within 2 days of receipt. If there's a delay for any reason, we'll inform you about the new expected shipping date. Orders placed after 4:00 pm on Friday will be shipped the following Monday to prevent them from staying in warm facilities over the weekend.